Privacy Policy
Introduction
Notary On Demand ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile notary services or visit our website.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and contact information (email address, phone number, mailing address)
- Identification documents (driver's license, passport) as required for notarization
- Signature and notarization records as required by Florida law
- Payment information
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, and browsing behavior.
How We Use Your Information
We use the information we collect to:
- Provide and manage our notary services
- Process transactions and send related information
- Communicate with you about appointments and services
- Send promotional communications (with your consent)
- Comply with legal obligations and maintain notary records as required by Florida law
- Improve our services and website
SMS / Text Messaging Policy
By providing your mobile phone number and opting in to receive text messages from Notary On Demand, you consent to receive SMS messages related to our services. This section explains our SMS practices in compliance with TCPA (Telephone Consumer Protection Act) and CTIA guidelines.
Types of Messages
You may receive the following types of text messages from us:
- Appointment confirmations and reminders
- Service updates and notifications
- Responses to your inquiries
- Promotional offers (only if you have opted in separately)
Message Frequency
Message frequency varies based on your interactions with our services. You may receive up to 10 messages per month depending on your appointment activity and communication preferences.
Opt-In Consent
By texting us, submitting a form with your phone number, or verbally agreeing to receive texts, you expressly consent to receive text messages from Notary On Demand. Your consent is not a condition of purchasing any goods or services.
Opt-Out Instructions
You can opt out of receiving text messages at any time by:
- Replying STOP to any text message you receive from us
- Contacting us at hello@notaryondemand.com
- Calling us at +1 855-799-9189
After opting out, you will receive a one-time confirmation message and will no longer receive promotional texts. You may still receive transactional messages related to active appointments.
Help
For help with our text messaging program, reply HELP to any message or contact us at hello@notaryondemand.com.
Message & Data Rate Disclosure
Message and data rates may apply. Check with your mobile carrier for details about your text messaging plan. We do not charge for text messages, but your carrier's standard messaging rates may apply.
Supported Carriers
Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most major US carriers. Carrier participation may vary.
No Warranty / Carrier Liability
Text messaging services are provided on an "as is" basis. We do not guarantee delivery of text messages, as delivery is subject to effective transmission by your mobile carrier. Carriers are not liable for delayed or undelivered messages.
Mobile opt-in data and consent will not be shared, sold, rented, or transferred to any third parties or affiliates for marketing or promotional purposes. SMS opt-in consent is not sold under any circumstances. The only exception is sharing with SMS service providers (carriers and messaging platforms) solely for the purpose of delivering messages on our behalf. These providers are contractually prohibited from using your information for any other purpose.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy. Notary records are retained for a minimum of 10 years as required by Florida law.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal retention requirements)
- Opt out of marketing communications
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. By using our services or opting in to receive SMS messages, you confirm that you are 18 years of age or older.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at: