Introduction
Notary On Demand ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile notary services or visit our website.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and contact information (email address, phone number, mailing address)
- Identification documents (driver's license, passport) as required for notarization
- Signature and notarization records as required by Florida law
- Payment information
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, and browsing behavior.
How We Use Your Information
We use the information we collect to:
- Provide and manage our notary services
- Process transactions and send related information
- Communicate with you about appointments and services
- Send promotional communications (with your consent)
- Comply with legal obligations and maintain notary records as required by Florida law
- Improve our services and website
SMS/Text Messaging Policy
By providing your mobile phone number and opting in to receive text messages from Notary On Demand, you consent to receive SMS messages related to our services. This section explains our SMS practices in compliance with TCPA (Telephone Consumer Protection Act) and CTIA guidelines.
Types of Messages
You may receive the following types of text messages from us:
- Appointment confirmations and reminders
- Service updates and notifications
- Responses to your inquiries
- Promotional offers (only if you have opted in)
Message Frequency
Message frequency varies based on your interactions with our services. You may receive up to 10 messages per month depending on your appointment activity and communication preferences.
Opt-In Consent
By texting us, submitting a form with your phone number, or verbally agreeing to receive texts, you expressly consent to receive text messages from Notary On Demand. Your consent is not a condition of purchasing any goods or services.
Opt-Out Instructions
You can opt out of receiving text messages at any time by:
- Replying STOP to any text message you receive from us
- Contacting us at info@notaryondemand.com
- Calling us at (555) 000-0000
After opting out, you will receive a confirmation message and will no longer receive promotional texts. You may still receive transactional messages related to active appointments.
Help
For help with our text messaging program, reply HELP to any message or contact us at info@notaryondemand.com.
Costs
Message and data rates may apply. Check with your mobile carrier for details about your text messaging plan. We do not charge for text messages, but your carrier's standard messaging rates may apply.
Carriers
Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most major US carriers. Carrier participation may vary.
No Warranty
Text messaging services are provided on an "as is" basis. We do not guarantee delivery of text messages, as delivery is subject to effective transmission by your mobile carrier.
Data Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: We may share information with third-party vendors who assist in providing our services
- Legal Requirements: We may disclose information when required by law or to protect our rights
- Notary Records: Florida law requires us to maintain a journal of notarial acts, which may be subject to inspection
- Business Transfers: In the event of a merger or acquisition, your information may be transferred
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We do not share your information with third parties for their direct marketing purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy. Notary records are retained for a minimum of 10 years as required by Florida law.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal retention requirements)
- Opt out of marketing communications
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Notary On Demand
Email: info@notaryondemand.com
Phone: (555) 000-0000